HOSP-221: Front Office Procedures and Guest Services (2017-2018)

Catalog Info

Effective Term
Fall 2015
WebAdvisor Title
Front Office Procedures
Credit Hours
3.00
Contact Hours Per Week
3 (for 15-week classes)
Course Description

Presents a systematic approach to the front office procedures by detailing the flow of business in the lodging operation. Examines the various jobs in the hotel/motel front office, and emphasizes guest relations and services, night audit, and check-out procedures.

Pre-requisites
HOSP-211
Co-requisites
Course Satisfies MACRAO Requirements
No