Power and Trades Pathways Pre-Apprenticeship: Electrical Field Service Representative Certificate of Achievement (Certificate of Achievement, 2020-2021)

Program Info

Year Established
Program Code
Degree Type
Certificate of Achievement

Program Description


Introduces the fundamentals of energy distribution for personnel inspecting, maintaining and troubleshooting customer kilowatt-hour meters and meter operations. Several devices, procedures, and metering concepts are defined including basic electrical theory and electrical circuit meter diagrams associated with testing and connection devices. Upon successful completion of the program, students will be able to identify metering compensations and adjustments built into watt-hour meters to maintain and update meter accuracy, and identify and demonstrate personal and electrical safety procedures for testing and diagnostics at various metering installations. Various instrument transformer applications will be presented.

Program Learning Outcomes

Upon successful completion of this program, students should be able to:

  1. Create an operating sequence for isolating, testing and inspection of an electric field watthour meter.
  2. Identify the steps of troubleshooting a meter and methods for identifying single, three-phase, poly-phase, and self-contained meter installations
  3. Draw an electrical diagram, identifying how connections are made from meter to testing equipment, including metering components.
  4. Identify the various types of watthour meters used in an electric field installation and their purpose in delivering quality electric service.
  5. Communicate both verbally and in writing with customers regarding meter issues, investigation results and procedures for follow-up
  6. Identify problems regarding customer installations
  7. Define the generation, transmission, and distribution systems relevant to electrical power for customer meter installation
Career Opportunities

Electrical Field Service Representative Apprenticeship Program provided by energy systems corporations and/or independent contractors.

Occupational Exposure/Risk

High Voltage Electrical and Physical Hazards (shock, falling/tripping). All PPE (safety glasses, gloves, steel toe boots, fire retardant clothing, insulating tools, etc.) must be properly utilized to prevent injury, exposure, and/or death.

Program Completion Limits

Two Years.


College credit(s) earned for applicable completed courses.

Admission Requirements

Admission Requirements and Eligibility

Students must apply for entry into the Power and Trades Pathways Power and Trades Pathways Pre-Apprenticeship: Electrical Field Service Representative certificate. Applications to the program are available in the School of Business, Entrepreneurship, and Professional Development Office. Students undecided of which Pre-Apprenticeship program they may be interested in should select the Power and Trades Pathways Core Certificate and meet with a subject matter expert in the School of Business, Entrepreneurship, and Professional Development.

Program Requirements

Required Support Courses
Minimum Total Credit Hours
Requirements are subject to change. The information represented here is effective starting Spring 2018 and applies to the current catalog year. If you were admitted prior to this year, please check your requirements under the My Progress section of HFC Self Service.