Introduces Supply Chain Management (SCM) to individuals with no prior knowledge in SCM and incumbent workers interested in learning and entering the field of SCM as a frontline worker. Upon successful completion of this course, students should be able to demonstrate competency in the following areas: global supply chain logistics, the logistics environment, material handling equipment, safety principles, safe material handling and equipment operation, quality control principles, work communication, teamwork and good workplace conduct to solve problems, and computer usage.
NOTE: Course work helps individuals prepare for the Certified Logistics Associate (CLA) examination; however, the exam is not included in this course.
Goals, Topics, and Objectives
The goal of this course is to help students and trainees develop the knowledge necessary to become a 21st century frontline worker in supply chain logistics and to recognize that knowledge in the form of a national certification known as a Certified Logistics Associate (CLA) by the Manufactures Skill Standards Council (MSSC).
- Global Supply Chain Logistics
- Describe principal elements of the global supply chain logistics life cycle, the roles and responsibilities of the frontline worker, and the five modes of transportation.
- The Logistics Environment
- Identify and list the major security requirements, the improved international logistics security, and how logistics activities impact the environment.
- Material Handling Equipment
- List and describe examples of manually operated equipment, lift trucks, and loading docks.
- Describe the functions and types of conveyors, and automated systems.
- Safety Principles
- Identify the principle federal safety organizations and their functional requirements.
- Explain the characteristics of a safe, clean, and orderly work environment.
- List emergency safety procedures, safety markings, and types of fire extinguishers.
- Safety Material Handling & Equipment Operation
- List and identify the basic safety handling practices, functionality and use of personal protective equipment, and equipment safety features.
- Quality Control Principles
- Identify and characterize key quality control systems, and provide examples of how frontline workers support these systems.
- Explain quality audits, and present quality improvement recommendations to supervisors.
- Work Communication
- Explain methods of effective communication between shifts; with both internal and external customers; and through speaking, writing, reading and listening skills.
- Teamwork & Good Workplace Conduct to Solve Problems
- Describe a high-performance team and an effective team leader.
- Explain ways to set team goals and how to resolve conflict.
- Describe typical requirements for good workplace conduct.
- Using Computers
- Identify commonly used computer systems and software applications that capture logistical information.
- Explain the uses of software systems by frontline workers.
Assessment and Requirements
All assessment of student achievement is left to the discretion of the individual instructor. However, presentation or evidence of an approved Certified Logistics Associate (CLA) certificate from the Manufacturing Skill Standards Council (MSSC), will be recognized as completing the course and the associated credit hours for this course.
Required textbook: "Supply Chain Logistics, Foundational Knowledge, For Frontline Workers", by Manufacturing Skill Standards Council, 1410 King Street, Alexandria, VA 22314, www.msscusa.org
Credit for Prior College-Level Learning
Upon presentation of an official Certified Logistics Associate (CLA) certificate issued and approved by the Manufacturing Skill Standards Council.