Explores the software section of the CompTIA A+ certification exam in detail. Covers various operating systems from a PC repair technician perspective, and discusses how the operating system interacts with the PC’s hardware, the boot process, troubleshooting, and interaction with application software. Requires hands-on lab activities with various operating systems and application installations.
Goals, Topics, and Objectives
- Introducing Operating Systems
- Operating System Components
- Comparing Operating Systems
- Windows Operating Systems (Windows 8, 7, Vista, XP)*
- Other Operating Systems (Unix, Linux, Macintosh)*
- Working with people in a technical world
- Installing an Operating System
- Maintaining an Operating System
- Optimizing an Operating System
- Tools and utilities for solving problems with an Operating System
- Fixing Operating System problems
- Networking essentials for the Operating System environment
- Security essentials for the Operating System environment
- Describe the functions, structure, and major system files of various Operating Systems.
- Create and manage various Operating System file systems.
- Install, configure, and upgrade Operating Systems.*
- Identify the boot sequence and steps to perform a system recovery of an Operating System.
- Locate and install hardware drivers.*
- Recognize and interpret common error codes and identify steps to correct the problems.*
- Identify the networking capabilities of the Windows Operating System.
- Connect to networks and the Internet.
- Perform basic troubleshooting of selected Operating Systems.
- Identify Operating System security threats.
- Secure the Operating System.*
Assessment and Requirements
Examinations, hands-on lab evaluations, certification practice tests.
Credit for Prior College-Level Learning
Skills-based assessment proficient score, assessment administered by the Computer Information Systems department faculty. Faculty will assess skills-based assessment based on evaluation rubric. Assessment information located in The School of Business, Entrepreneurship, & Professional Development office. Students must also complete a departmental exam and have proper licensure/certification.
CompTia A+ Certification must be current. Department faculty will verify certification(s). Verified certifications, and the Credit for Prior College-Level Learning application will be signed, copied, and retained in the The School of Business, Entrepreneurship, & Professional Development office. Students must also complete a departmental exam and a skilled demonstration.