MOA-190: Medical Office Externship

Health & Human Services
Medical Assistant/Billing
Academic Level
Course Subject
Medical Assist/Recept Biller
Course Number
Course Title
Medical Office Externship
Credit Hours
Instructor Contact Hours Per Semester
208.00 (for 15-week classes)
Student Contact Hours Per Semester
208.00 (for 15-week classes)
Grading Method
MOA-152, MOA-170, PSY-131 with a C grade or higher and permission of Program Director
Catalog Course Description

Offers a capstone clinical externship for the medical assistant student, including 184 hours of clinical experience at an assigned ambulatory care facility. The course Includes a structured in-class seminar component.

Goals, Topics, and Objectives

Core Course Topics
  1. Administrative Competencies
  2. Clerical Functions
  3. Perform Bookkeeping Procedures
  4. Process Insruance Claims
  5. Clinical Competencies
  6. Fundamental Procedures
  7. Specimen Collection
  8. Diagnostic Testing
  9. Patient Care
  10. General Competencies
  11. Professional Communications
  12. Legal Concepts
  13. Patient Instruction
  14. Operational Functions
Core Course Learning Objectives (Separated)
  1. Perform clerical functions including scheduling appointments, referrals, and organizing medical records.
  2. Perform bookkeeping procedures including accounts receivable and accounts payable procedures.
  3. Perform fundamental procedures including handwashing, standard precautions, disposal of biohazardous materials, and sterilization techniques.
  4. Perform electrocardiography, respiratory tests and CLIA Waived tests.
  5. Perform in-person and telephone triage.
  6. Record vital signs.
  7. Administer oral and parenteral (excluding IV) medications.
  8. Perform within the legal scope of practice for the medical assistant.
  9. Demonstrate knowledge and role of the medical assistant in emergency preparedness.
  10. Design an emergency evacuation plan.
  11. Display the appropriate professional behaviors required of a medical assistant in an ambulatory care setting.
  12. Deliver an instructional session on either health maintenance or disease prevention for a selected patient according to their needs.
  13. Perform a successful venipuncture on a selected patient following proper procedures and techniques.
  14. Outline the American Association of Medical Assistants (AAMA) certification process.
  15. Describe the benefits of the Certified Medical Assistant (CMA) designation.

Assessment and Requirements

Assessment of Academic Achievement

Assessment of academic achievement will include weekly clinical journals, midterm evaluation, externship experience checklist, class presentations and assignments, completion and adherence to student contract and mock CMA exam.

General Course Requirements and Recommendations
  1. The program needs to ensure that the externship experience and instruction of students are meaningful and parallel in content and concept with materials presented in lecture and laboratory sessions. Clinical externship sites should be selected so that each student is afforded a variety of experiences, while at the same time all students are provided consistent learning opportunities.
  2. Accreditation standards require that students do not receive compensation/payment, monetary or otherwise, from any clinical site for any portion of their clinical externship. A supervised, unpaid externship at an ambulatory health care setting performing administrative and clinical procedures must be completed prior to graduation.

MOA Student Handbook

Approval Dates

Effective Term
Fall 2019
ILT Approval Date
AALC Approval Date
Curriculum Committee Approval Date