CIS-159: A+ Technical Support

Catalog Info

Title when registering
A+ Technical Support
Credit Hours
Contact Hours Per Week
6 (for 15-week classes)
CIS-100 can be taken previously or concurrently
Course Description

Explores the hardware and software sections of the CompTIA A+ certification exam in detail. Covers installation, configuration, and troubleshooting of various hardware components. Also covers operating systems from a PC repair technician perspective and discusses how the operating system interacts with the PC’s hardware, the boot process, troubleshooting, and interaction with application software. The student will engage in hands-on lab activities with actual hardware components, operating systems, and application installations.

Credit for Prior College-Level Learning

Options for Credit for Prior College-Level Learning
Departmental Exam
Skilled Demonstration
Minimum Departmental Exam Score
Departmental Exam Details

Skills-based assessment administered by the Computer Information Systems department faculty. Faculty will assess skills-based assessment based on evaluation rubric available in Department. Students must also complete a departmental exam and have proper licensure/certification.

CompTIA A+ Certification
Licensure/Certification Details

CompTIA A+ Certification must be current. Department faculty will verify certification(s). Students must also complete a departmental exam and a skilled demonstration.

Office Contact
School of Business, Entrepreneurship, and Professional Development: 313-845-9645,, Technology Bldg, Room: E-211
Requirements are subject to change. The information represented here is effective starting Fall 2021 and applies to the current catalog year. If you were admitted prior to this year, please check your requirements under the My Progress section of HFC Self Service.