HOSP-221: Front Office Procedures and Guest Services

Catalog Info

Title when registering
Front Office Procedures
Credit Hours
3.00
Contact Hours Per Week
3 (for 15-week classes)
Course Description

Presents a systematic approach to the front office procedures by detailing the flow of business in the lodging operation. Examines the various jobs in the hotel/motel front office, and emphasizes guest relations and services, night audit, and check-out procedures.

Pre-requisites
HOSP-211
Co-requisites
Office Contact
School of Business, Entrepreneurship, and Professional Development: 313-845-9645, bepdinfo@hfcc.edu, Technology Bldg, Room: E-211
Requirements are subject to change. The information represented here is effective starting Fall 2015 and applies to the current catalog year. If you were admitted prior to this year, please check your requirements under the My Progress section of HFC Self Service.