BBA-231: Business Office Communications (2017-2018)

Examines written, oral, and listening skills as used in a business environment with a major focus on how to properly construct and edit both internal and external documents. Presents proven theories to utilize principles and styles of effective written communication to analyze case studies; to create appropriate documents; and to compose business letters, memos, and employment-related documents. Methods to develop proper planning, organizing, and outlining skills are presented.