CIS-242: Voice Over IP (VoIP)

Catalog Info

Title when registering
Voice Over IP (VoIP)
Credit Hours
Contact Hours Per Week
2 (for 15-week classes)
CIS-112 or CNT-110
Course Description

An intermediate level course that covers VoIP basics, CODECs, Session Initiation Protocol (SIP), Quality of Service (QoS) and the integration of voice into existing TCP/IP data networks. Students also configure a Digital PBX system with a Dial Plan that includes direct inward dial (DID) lines, extensions, queues, Integrated Voice Response (IVRs), routes and trunks through laboratory exercises.

Office Contact
School of Business, Entrepreneurship, and Professional Development: 313-845-9645,, Technology Bldg, Room: E-211
Requirements are subject to change. The information represented here is effective starting Fall 2020 and applies to the current catalog year. If you were admitted prior to this year, please check your requirements under the My Progress section of HFC Self Service.