ITHELPDESK.CA - IT Help Desk - Certificate of Achievement

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Upon successful completion of this program, students should be able to:

Support and troubleshoot Microsoft Office applications.

Install, configure and troubleshoot network devices.

Install, configure and troubleshoot PC hardware.

Install, configure and troubleshoot PC client operating systems.

Install, configure and troubleshoot the Windows Server operating system.

Identify and mitigate computer security threats.