MOA101
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Administrative Medical Procedures I
Medical Office AssistantHealth & Human Services
Core Course Topics
Introduction to Medical Assisting
Medical Law Ethics
Organization of the Health Care Delivery System
Patient Education
Patient Reception
Telephone Techniques
Managing Appointments
Written Communication
Health Information Management/Protection
Electronic Applications in the Medical Office
Medical Office Management
Emergency Preparedness
Credit Arrangements and Fee Collection
Medical Bookkeeping and Accounting
Banking Services and Procedures
Career Strategies
Electronic Health Record
Medical Coding (HCPCS, ICD-10, CMS)
Upon successful completion of this course, students will be able to:
Describe the professional role of the medical assistant.
Define the legal scope of practice for a medical office assistant.
Describe the administrative and clinical duties of the medical assistant.
Explain fees, credit arrangements related to reimbursement for services.
Explain the importance of obtaining certification for the medical assistant.
Perform telephone triage of emergency patients.
Utilize open-ended interview questions to assess the patient.
Discuss the career options available to a properly credentialed medical assistant or medical insurance specialist.
Demonstrate honesty and integrity in the performance of all medical business practices.
Demonstrate honesty and integrity in the performance of all medical business practices.
Demonstrate empathy and awareness of other’s feelings when communicating with patients, physicians, and staff members.
Perform in an EHR
Perform medical coding (HCPCS, ICD-10, CMS)